FAQ

Getting started at Sweeptastic Casino is straightforward and takes just a few minutes. Simply visit our homepage and click the sign-up button to create your account. You'll need to provide basic details like your email, a username, and a password, plus confirm you're at least 18 years old and in an eligible US state. Once registered, you'll instantly receive our no-deposit bonus of 27,777 Lucky Coins and 4 Sweeps Coins to kick things off without spending a dime.Verification is key for security, so we might ask for ID during the KYC process, especially for redemptions. This helps prevent fraud and ensures a safe environment for everyone. If you run into any snags, our live chat support can guide you through it step by step. Remember, no downloads are required – play directly in your browser for instant access.

New players at Sweeptastic Casino are in for a treat with our welcome offers designed to boost your playtime. Right after signing up, grab the no-deposit bonus: 27,777 Lucky Coins plus 4 Sweeps Coins, perfect for exploring our games risk-free. If you decide to make a first purchase of at least $19.99, you'll unlock 40,000 Lucky Coins and 40 Sweeps Coins, giving you even more chances to enjoy slots and table games.We also have an additional welcome offer of up to 70,000 Lucky Coins and 44 Sweeps Coins spread across your initial plays, plus a special 30,000 Gold Coins with 1 Sweeps Coin. These bonuses come with clear terms, like using Sweeps Coins for prize redemptions after meeting playthrough requirements. Check our bonuses page for the latest details and any promo codes. Always play responsibly, as these are meant to enhance fun, not guarantee outcomes.

Yes, Sweeptastic Casino frequently offers no-deposit bonus codes to give players free coins without any purchase. For instance, our standard no-deposit welcome includes 27,777 Lucky Coins and 4 Sweeps Coins upon registration – no code needed in most cases. However, keep an eye out for special promotions where entering a code at sign-up or in your account dashboard can unlock extras like additional Sweeps Coins.These codes are often shared via email newsletters or our social media channels, so subscribing helps you stay in the loop. Remember, no-deposit bonuses let you test games from providers like Wazdan and GameArt for free, but they come with wagering requirements before redeeming prizes. If you're unsure how to apply a code, our FAQ or support team can assist.

Deposits at Sweeptastic Casino are quick and secure, with options including Visa, MasterCard, Diners, Bank Transfer, and Bitcoin. Since we use USD exclusively, transactions are straightforward for US players. The minimum for most purchases is low, starting around $19.99 for bonus-eligible packs, and funds appear in your account almost instantly.For withdrawals, or redemptions, you'll use Sweeps Coins after meeting the 1x playthrough requirement. Eligible prizes can be redeemed via bank transfer or other methods, typically processing within a few business days. We don't charge fees, but always verify your account first through KYC to avoid delays. If issues arise, contact us at support@sweeptasticscasino.com for personalized help.

Wagering requirements at Sweeptastic Casino ensure fair play with bonuses. For Sweeps Coins, you'll need to play through them at least once (1x) before requesting a redemption. This means if you receive 4 Sweeps Coins from our no-deposit bonus, wager them on eligible games to unlock prize potential – it's that simple.Lucky Coins, used for fun play, don't have redemption requirements but can't be cashed out. These rules prevent abuse and keep things exciting for all players. For example, hitting a big win on a Pragmatic Play slot counts toward your playthrough. Always review bonus terms to understand specifics, and remember, we're here to clarify any confusion.

Absolutely, Sweeptastic Casino is fully optimized for mobile devices, so you can play on your smartphone or tablet without missing a beat. Our site uses responsive design, meaning games from Belatra Games and Booming Games load seamlessly on iOS or Android browsers. No app download is necessary – just log in via your mobile browser for access to slots, blackjack, and more.Whether you're commuting or relaxing at home, enjoy the same features like bonuses and live dealer options. For the best experience, ensure a stable internet connection. If you encounter glitches, try clearing your cache or switching networks.

Sweeptastic Casino boasts a diverse library from leading providers like 1spin4win, 3 Oaks, Betsoft, BGaming, and Novomatic. Dive into popular slots with themes ranging from adventures to classics, or try table games like roulette and poker. We also offer live dealer titles for that authentic casino feel.With hundreds of options, there's something for every taste – think high-volatility slots for big thrills or low-stakes games for casual play. All are RNG-certified for fairness, ensuring random outcomes. Explore our games section to find your favorites.

Sweeptastic Casino operates under sweepstakes laws in the US, making it legal in most states without a traditional gambling license. We adhere to strict regulations to provide a safe, fair platform, with games audited for integrity. This model allows free entry while offering prize redemptions, compliant with federal and state guidelines.We're committed to transparency, so players can enjoy peace of mind knowing we're not a real-money casino but a fun alternative. For more on our operations, our terms of service detail everything.

The KYC process at Sweeptastic Casino is simple and secures your account. When redeeming prizes or upon request, upload documents like a government ID, proof of address, and possibly a selfie. This typically takes 24-48 hours to review, preventing identity theft and ensuring only eligible players participate.Most users complete it smoothly, but if you need help, our support team walks you through via chat. It's a one-time step for ongoing security.

If you face technical glitches at Sweeptastic Casino, start by refreshing your browser or checking your internet connection. Common fixes include clearing cookies, updating your device, or trying a different browser like Chrome. For game-specific issues, such as a slot not loading, ensure your software is up to date.Our FAQ covers basics, but for persistent problems, reach out to live chat for real-time assistance. We're available around the clock to get you back in the game quickly.

We take responsible gambling seriously at Sweeptastic Casino, offering tools like self-exclusion, deposit limits, and session reminders to help you stay in control. Set these in your account settings to manage playtime and spending. If you need a break, contact support for temporary account suspension.Resources for help, including links to organizations like the National Council on Problem Gambling, are readily available. Playing should be fun, so use these features to keep it that way.

Security is paramount at Sweeptastic Casino, with SSL encryption safeguarding your personal and financial info during transactions. We use advanced firewalls and regular audits to prevent breaches, ensuring your data stays private. Two-factor authentication adds an extra layer for account logins.We comply with data protection laws, never sharing info without consent. Play confidently knowing we're dedicated to a secure environment.